BoutiqueBASH Q&A

New here? Whether you're shopping, consigning, or joining the Crew, start here: Consignor Info | Crew Info | the shopper Event Schedule | Shopping Tips. Still have a question? If you cannot find the answer above, we are happy to help through our Contact page.

New consignor quick answers

I am brand new. What do I need to do?

1. Register as a consignor.
2. Read the How to Tag page.
3. Read the Items Accepted page.
4. Print your tags.
5. Prepare and tag your items.
6. Bring them to Drop-off.
7. Shop early as a consignor.
8. Pick up your check and any unsold items at Pickup.

→ See Consignor Info

Is there a limit to the number of items a consignor can consign?

There is a $50 minimum item requirement to consign but not a max number of items for the BoutiqueBASH. Bring as many items that meet our Items Accepted requirements as you'd like.

→ See Consignor Info

Do I have to work Crew to consign?

No. Anyone may consign. However, Crew members receive earlier shopping privileges and additional benefits.

→ See Volunteer Info

What happens to my unsold items?

You may pick them up during our scheduled Pickup time. Items not picked up are donated according to your tag choices.

→ See Picking Up

Most common problems

I registered tonight however I did not receive my code. What should I do?

Check your spam folder first. If your confirmation email says Consignor=N, it means you joined our mailing list without checking the 'Consignor' option. Please re-register and check 'Consignor' to get your code.

→ See Register

Why was my item rejected?

The most common reasons are: Stains, holes, excessive wear, pilling, pet hair, odors, missing pieces, dead batteries, or the item does not meet our boutique-quality standard or current safety standards.

→ See Items Accepted

My tags aren't printing correctly. Can you help?

Tags will print a blank page if you do not enter prices in our Print Tags page. If prices are entered and you still have trouble: In Acrobat, go to Advanced and choose "Print as Image."

→ See Consignor Info

Why was I not found on your online list?

If you've never consigned or been Crew, use New Registration. If you were on our list before and moved, or if we emailed you for an address update and didn't hear back, you may need to register again. Being off our email list also removes you from our online list.

→ See Register

Consignors

Registration & fees

How much do I earn, and how is my check calculated?

You keep 65% when you tag items yourself; Drop 'n Go and We Tag earn different rates. Your check = your rate × your total sales, minus the one-time $15 consignor fee.

→ See all your options & the check math

Can my We Tag items sell at Kids EveryWEAR or EverythingELSE too?

Yes — if you've paid for We Tag for that sale at least 24 hours before BoutiqueBASH Pickup, your tagger picks up your unsold BoutiqueBASH items that Kids EveryWEAR or EverythingELSE accepts and retags them for that sale. Anything off-season those sales don't accept still needs to be picked up at BoutiqueBASH Pickup.

→ See We Tag

Why do you charge consignors $15?

Our expenses for rent, bank/card costs, and logistics are astronomical. We couldn't continue the sale without this fee, which is lower than other large sales.

→ See Selling Options

I registered but cannot consign. How do I unregister?

Register again and enter "unregister" next to the consignor checkbox to free up your spot.

→ See Contact

Tag printing & system

Are tags saved in the system? Can they be used for all sales?

No. You must retag unsold items at a lower price and/or discount to bring them to another event.

→ See How to Tag

Do you offer Consignment Manager for your sale?

No, we only accept tags printed directly from our website.

→ See How to Tag

What is the purpose of the individual colors of cardstock?

The colors speed up sorting. Rather than staring at codes, we sort quickly by color and donate white tag items. This frees the Crew to make the sale more organized, ensure quality, and double-check racks. Shoppers continue to tell us that our sale stands out for its quality and organization — and the colored cardstock plays a huge role in that!

→ See How to Tag

How and why should I do 3-word descriptions?

Always write a specific 3-word description (e.g., "Matilda Jane pink dress"). If your tag falls off, we search our system for those exact keywords to match the tag back to your item so you get paid!

→ See How to Tag

What category should I use on tags?

Pick the category that best fits. For items like Pets, Cleaning Supplies, Tools, Furniture, and Garden items, please select the "Housewares" category.

→ See How to Tag

What needs a duplicate tag?

Only use a duplicate tag on large items with multiple pieces that could easily get separated on the sales floor (like a travel system, or a crib and mattress). Do NOT put duplicate tags on standard two-piece clothing outfits. Duplicate tags require you to choose the radio button for Duplicate Tags.

→ See How to Tag

Hanging clothing

Where should I use a tagging gun?

Only put the needle through a garment's inside tag, or through a seam at the armpit or waistband. Never shoot it through the flat front fabric, as it creates a permanent hole!

→ See How to Tag

Why do size ranges (e.g. 12-18 mos.) hang with the largest size?

They usually fit like the larger size. If it fits like the smaller size, write "fits like xx size" on the tag.

→ See How to Tag

How do I hang multiple onesies? Can I zip-tie them together?

Do not zip-tie them together! Hang them on a single hanger, pinning the outside shoulders of each onesie to the top slope of the hanger so they fan out.

→ See How to Tag

How do I hang multiple pieces (like an outfit)?

Hang the shirt on the hanger normally. Then, pin the pants to the top angled part of the hanger (catching the shirt fabric and the hanger).

→ See How to Tag

How do I hang pants if I don't have a pants hanger?

Pin them to the top angled slopes of a regular wire or plastic hanger. Do not fold them over the bottom straight bar.

→ See How to Tag

Where can I find hangers and what kind can I use?

Old Navy, Belk, Target, and Walmart discard them. Ask! Plastic or wire are fine (we prefer plastic). Child-sized for size 4 and under; adult for size 5 and up.

→ See How to Tag

Can I get back my hangers?

No. We don't have time at checkout to remove hangers, so the shopper keeps them.

→ See Picking Up

Tagging non-clothing items

How do I tag hats?

Use a label or zip tie if possible. Otherwise, use a tagging gun carefully with two pins, or a safety pin as a last resort. Packing tape is okay if it will stay secure. Do not cover the QR code.

→ See How to Tag

How do I tag shoes that don't have a place for zip ties or are new in the box?

Put them in a Ziploc bag, tape the bag shut, and tape the tag to the outside of the bag. If they are in a box, tape the box shut and tape the tag securely to the box.

→ See How to Tag

How do I tag items with lots of pieces?

Put all small pieces in a Ziploc bag, seal it with packing tape, and zip-tie the bag securely to the main item. Attach your tag securely to the main item.

→ See How to Tag

How do I tag books? What do I write and how do I attach the tag?

Use painters tape or masking tape to attach tags to books so it doesn't tear the cover (never use packing tape on books!). Always write the exact title of the book in your 3-word description.

→ See How to Tag

When I have to use packing tape to attach a tag to a non-clothing item (no place for a zip tie or tag-gun pin), can I cover the QR code with tape?

NO. Do not cover the QR code with packing tape!

→ See How to Tag

Items accepted

Is there a minimum price for items?

Only clothing has a minimum — $5. Toys, gear, shoes, accessories, and undergarments have no minimum, so price them however you like — nothing may be priced higher than 50% of retail.

→ See Pricing

Are items season specific?

We accept all seasons at BoutiqueBASH, but our other events are season-specific.

→ See Items Accepted

Does a baby swing that can either plug in or run on batteries need to have batteries in it?

Absolutely, yes! All items must have working batteries so shoppers can easily tell the item works without moving it from the sales floor to plug it in. You can get batteries at Dollar Tree.

→ See Items Accepted

Can I sell a crib mattress?

Yes, separately. Or include it with your crib and mark the tag "free with purchase of this crib" and attach a duplicate tag to the mattress.

→ See Items Accepted

Do you allow cloth diapers?

Yes, if in excellent condition.

→ See Items Accepted

Do you take bed rails?

Not at the BoutiqueBASH, but yes at our KE and EE sales.

→ See Items Accepted

Do coats and costumes hang in a special location?

Not at the BoutiqueBASH.

→ See Items Accepted

Drop-off & Pickup

If I am restricted to "Late Drop Off", can I attend the Consignor shopping time?

Yes! Bring your confirmation email and show your items to Gail before putting them out.

→ See Drop-off

I cannot make it to Pickup. What are my options?

Unsold items not picked up are donated. Please have a friend or neighbor pick up; they just need your name, code, confirmation email, and the photo you took at Drop-off.

→ See Picking Up

What organization do unsold donated items go to? Is this tax-deductible?

Most organizations are listed on our Donate Unsold Items page. We provide a tax receipt at Drop-off.

→ See Donate Unsold Items

Shoppers

Shopping times & tickets

What ticket do I need to shop the Sip & Thrift?

Join the Crew or buy a Sapphire, Platinum, or Gold ticket (the top three tiers). The $5 and free tickets don't include the Sip & Thrift, and it's adults only — you may babywear newborns.

→ See Tickets

Can I shop after my designated shopping day?

Yes, you are welcome to shop any full price day we are open after your designated time. Crew, Consignors, Sapphire, and Platinum Tickets also shop discount days with their pass or ticket.

→ See Event Schedule

I have lost my early shop pass. What should I do?

Register and print it again.

→ See Register

Guests & rules

Can my parents shop with me at the ticket presale?

Parents, spouses, and children are welcome under your ticket.

→ See Event Schedule

Can Crew and consignors bring friends with them to shop?

Crew can bring 1 friend on BoutiqueBASH's discount day (in place of family); on other days it is spouse/partner, parents, in-laws, or children. Consignors can bring 1 friend, spouse, or family member.

→ See Event Schedule

Is it okay to bring a grandparent to an early sale?

Yes, grandparents and spouses are welcome. Children are welcome to all except Sip & Thrift. You may babywear newborns to the Sip & Thrift.

→ See Event Schedule

How can my friends check in for early shop times?

BoutiqueBASH doesn't offer special friends' times; they should purchase a ticket or use a free public ticket.

Crew

Shifts & scheduling

How old do you have to be to work a Crew shift?

Anyone 18 or older can work Crew shifts - and can work your shifts on your behalf, so if you send someone in your place, pick a reliable, hard worker! Teens who are 16 or 17 can work one shift to start, then request approval for more. Everyone on Crew needs to be able to stand and stay active for their entire shift (worth keeping in mind for grandparents or anyone helping out). You're welcome to split your shifts with your spouse, your child's grandparents, or a teen who fits these guidelines.

→ See Volunteer Info

Is it required to sign up as Crew once you become a consignor?

No, but the Crew shops first and buys nearly 25% of our items!

→ See Volunteer Info

Can I see available Crew Time Slots prior to registering?

You must go through registration to see slots, but you don't have to choose one.

→ See Volunteer Info

What does the [S] mean on the Crew registration slots?

It means "Super" status for difficult-to-fill shifts or longer shifts. They count as 1.5 regular shifts.

→ See Volunteer Info

Why didn't one [S] shift plus a regular 5-hour shift make me Super Duper?

Super Duper status takes 15 hours. You can earn it with 3 regular 5-hour shifts, or with 2 [S] shifts (each [S] shift is worth 1.5 regular shifts, or 7.5 hours). One [S] shift plus one regular 5-hour shift adds up to only 12.5 hours - not quite Super Duper.

→ See Volunteer Info

Can I combine barter slots and traditional slots?

Absolutely! Register for traditional, then email us to combine with your barter hours.

→ See Volunteer Info

Duties & logistics

Do I need cashier experience to join the Crew?

No. Anyone can help.

→ See Volunteer Info

Can I bring a gift card to the early shopping day to barter?

No. Purchase a ticket or do a Crew shift instead.

→ See Volunteer Info

Where do Crew need to go to check in?

Go to the Crew check-in counter to the right of the entrance to receive your apron and name tag.

→ See Volunteer Info

What are the responsibilities of a door Crew slot?

You are a greeter and security support. You check passes/IDs, answer general questions, and help maintain security by checking receipts as shoppers exit. You do not need to tackle anyone; just be friendly and enthusiastic!

→ See Volunteer Info

Ready to jump in? Shopping? Beat the crowds — join the Crew or grab a Presale Ticket. Consigning? Turn your closet into cash.