What's New for Our KE Crew
New to the Crew? Start with our Crew Info page to see the benefits of joining the Crew and find out how the Crew works.
We have tried to answer everything across the pages in the Crew menu, so take a look there first! If something is still unclear, we are happy to help through our Contact page.
Scanning updates
We've updated our scanning steps. Please review carefully:
- Note the counting and banding of clothing hangers with green flag tape.
- When scanning, check the screen after EVERY scan to ensure the item is scanned properly and the price is correct.
- Scan clothing FIRST: Bag it and hand all bags to the customer BEFORE scanning big items.
- Scan big items SECOND: Be slow and careful not to miss any.
- Scan loose smaller items THIRD: Bag as you go!
Scanning a shift this sale? See the scanner prep for previous and new crew on our How to Check-In page.
Working a shift soon? Our How to Check-In page covers parking and entry, checking in and out, what to bring, shift conduct, and late-night safety.